How an Insurance Company Improved Connectivity with APs and Mist Edge for a Smarter, More Secure Network

Introduction

In the insurance sector, user experience and the availability of digital services are essential to build trust and operational efficiency. One of Mexico’s leading insurance companies identified the need to modernize its wireless network infrastructure to meet the growing connectivity demands of its employees, agents, and customers. To achieve this, it implemented a solution based on high-performance Access Points (APs) and Mist Edge—a technology that enables smarter, more secure, and automated network management.

cómo una aseguradora mejoró su conectividad con AP’s y Mist Edge para habilitar una red más inteligente y segura

Client Overview

The company is one of the most recognized insurance providers in Mexico, with nationwide presence and an extensive network of offices, agents, and customer service centers. Its digital strategy demands efficient, stable, and secure connectivity to support internal services, customer platforms, cloud operations, and corporate mobility. The solution needed to ensure visibility, control, and scalability of its WiFi network without compromising user experience.

The Solution

To enhance its infrastructure and elevate connectivity performance, the insurer implemented:

Next-generation Access Points (APs) that deliver extended coverage, optimized speed, and enhanced security in high-density environments.
Mist Edge, enabling a distributed architecture that combines cloud intelligence with on-site processing for low latency and increased efficiency.
AI-based management platform that provides real-time visibility, proactive failure detection, and automated network tasks.
Segmented access policies to ensure compliance and reduce the risk of unauthorized access.

Project Results

Significant improvement in user experience, with a faster, more stable network and fewer interruptions.
Centralized and automated management, reducing the IT team’s operational workload.
Enhanced security and control through traffic segmentation and intelligent event analysis.
Full visibility of the WiFi ecosystem, enabling faster incident response and continuous service improvement.

Growth Plan

The insurer plans to expand this architecture to more offices and customer service centers nationwide, as well as integrate advanced analytics and machine learning-based automatic network optimization. It also considers adopting new Mist solutions to extend these benefits across its entire LAN/WiFi infrastructure.

Project Impact

The implementation of APs and Mist Edge transformed the insurer’s connectivity, enabling a smarter, more secure, and adaptive network. The combination of real-time visibility, artificial intelligence, and an optimized user experience has strengthened the company’s operational capacity and laid the foundation for a more proactive, scalable, and customer-centric network strategy.

caso de exito Cómo una aseguradora mejoró su conectividad con AP’s y Mist Edge para habilitar una red más inteligente y segura

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How an Insurance Company Improved Connectivity with APs and Mist Edge for a Smarter, More Secure Network